FAQ

Frequently ask questions.

Most Popular Questions

What is a Managed IT Services Provider?

Managed IT Services provide proactive monitoring, maintenance, and support for your IT infrastructure, ensuring reliability, security, and optimal performance.

How does SMLogix ensure IT security?

We implement best-in-class security measures, including firewalls, endpoint protection, threat intelligence, and compliance monitoring to keep your systems safe.

What is a Managed Help Desk?

A Managed Help Desk provides IT support for end-users, resolving common issues like password resets, software troubleshooting, and device malfunctions.

Does SMLogix offer cloud migration services?

Yes! We specialize in migrating businesses to the cloud securely and efficiently, ensuring minimal downtime and seamless operations.

Why should my business consider Managed IT Services?

With Managed IT Services, you get expert support, reduced downtime, predictable costs, and enhanced cybersecurity, allowing you to focus on your core business.

Can Managed IT Services help my business scale?

Yes! Our solutions are designed to scale with your business, ensuring your IT infrastructure supports growth without disruptions.

What support levels does SMLogix offer?

We offer Level 1 and Level 2 support, handling basic troubleshooting, software issues, and escalations to ensure smooth IT operations.

Do you provide compliance support?

Yes, we help businesses comply with industry standards like HIPAA, GDPR, and PCI-DSS through audits and best practices.

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